Terms of use.

Thank you for shopping at Key Global! We are dedicated to providing you with high-quality beard oil and hair oil products. Below is our Shipping and Returns Policy to guide you through the ordering process and ensure a smooth shopping experience.

Shipping Information:

Order Processing: We strive to process and ship all orders within 1-2 business days after the order is placed. Orders placed on weekends or public holidays will be processed on the following business day.

Shipping Methods: We offer various shipping options during checkout, including standard shipping, express shipping, and international shipping. Shipping fees may vary depending on your location and the selected shipping method.

Delivery Times: Estimated delivery times will be provided during the checkout process based on your shipping address and the selected shipping method. Please note that these are only estimates and actual delivery times may vary.

Order Tracking: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment.

Returns and Exchanges:

We want you to be completely satisfied with your purchase from Key Global. If for any reason you are not happy with your beard oil or hair oil product, you may request a return or exchange within 30 days of receiving your order.

To initiate a return or exchange, please follow these steps:

Contact our customer support team at [support@keyglobal.org] with your order number and reason for the return or exchange.

Once your request is approved, you will receive instructions on how to return the product to us.

Please ensure that the returned item is in its original packaging, unused, and in the same condition as when you received it.

Return shipping costs will be the responsibility of the customer, except in cases where the product was damaged or defective upon receipt.

Refunds will be issued to the original payment method used during the purchase, and exchanges will be processed promptly upon receipt of the returned item.

At Key Global, we are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website, you consent to the practices described in this policy.

Information Collection: We may collect personal information, such as your name, email address, shipping address, and payment details when you place an order on our website.

Information Use: We use the collected information to process your orders, deliver products, communicate with you about your order status, and improve our services.

Third-Party Services: We may share your information with trusted third-party service providers to facilitate order processing, shipping, and payment processing. These parties are obligated to maintain the confidentiality of your information.

Marketing Communications: With your consent, we may send you promotional emails about our products, exclusive offers, or company updates. You can opt-out of these communications at any time.

Data Security: We implement appropriate security measures to protect your information from unauthorized access, alteration, or disclosure.

Cookies: Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

Children's Privacy: Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.

Updates to the Policy: We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the "last updated" date will be revised accordingly.

If you have any questions or concerns about our Shipping and Returns Policy or Privacy Policy, please don't hesitate to contact us at [support@keyglobal.org].

Thank you for choosing Key Global for your beard oil and hair oil needs! Happy grooming!